It works great in the remote setting for pop-up shops. The sales interface is very user-friendly. However, when you actually have a client in front of you for a simple transaction, the transactions are smooth and easy. Manager overrides require the sales associate to log-out and the manager to log-in an override code would be so much more efficient. It is weight integrated, and when I was doing my initial inquisitions, made it clear that we would sell feed/seed in ounces, pounds, and tons with decimal values the system only can measure in kilograms, which is not practical for most US applications. It cannot accept payments over $, which matters if you sell a large amount of product or invoice monthly. We were instructed to enter products one way, then told we had to delete everything we'd entered (DAYS of work) and do it all over again. Our implementation manager hung up on us mid-call when she had to go catch her train. Nothing against Britts, but lingo is different, business is different, time zones are different- all making for minor challenges that we were not anticipating. We were told customer service was based out of North Carolina however, most of the reps we've talked to are very British. Implementation was rough, to say the least. We asked a TON of questions, demoed multiple systems, and decided Epos Now was the best fit we've had the system for 4 months. We are starting feed/retail/animal health products store, and wanted a cloud-based system with more flexibility than the dinosaur server-based systems typically used in our industry. Difficult implementation, but lots of potential

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